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Shipping

Here at Outpost we strive to make the shipping process as efficient as possible.

 

DPDAs such we process your order bright and early (08:00) the very next working day (Monday → Friday). This means that any orders made during the weekend will be processed the very next Monday. Or alternatively you could say that any order made before 08:00 will be processed that very day.

 

In the afternoon our preferred shipping company will pick up your goods so they can be sent to you post-haste.

 

Local shipments are mostly handled by our close partner DPD, but we also make use of Bpost for international shipping outside of Europe.

 

If you live in Belgium the estimated delivery time is one day. For customers in the Netherlands and Luxemburg we estimate about two days travel time. For the remainder of Europe times vary between three to five working days. This could be longer for international customers in Asia, Australia or the US.

 

It might be useful to know that our central warehouse is located elsewhere, and it will take time to move your goods to any of our Outpost stores. It could take several days before your order is ready for pickup. Either way, if you selected that your parcel should be sent to a specific Outpost during checkout you will recieve an email confirmation when the package arrives.

 

All shipping orders made through DPD are insured in case something goes missing. This means you will always get your money back should your order get lost. The only exception to this are very low-cost orders of single cards (such as those that only cost a few cents). For orders of single cards, only insured shipping is available for orders above 50 €.

 

Please note that the stock you see on our webshop is what we have available in our warehouse, not what is available in any or all particular store(s).

 

If your order contains preorders, it will be shipped only when all items are available !

 

Be advised that although our stores are usually always open the offices themselves are closed during official holidays. If you wish to contact our shop, you can do so by phone between 08:00 and 17:00 on weekdays on the number 03/613.09.21 or via email at shop@outpost.be